BUKIT LANJAN: SBK-MRT - a corporate mess for commuters!

 BUKIT LANJAN: SBK-MRT - a corporate mess for commuters!

The Star Online news report titled “SBK-MRT Line: Some rules to follow to enjoy flat parking rate” just exposes how “uncorporate and messy” is the MRT management.

In the first place, it had all the time in world to plan, anticipate and iron out the common sense “hiccups” before the launch of the MRT Line.

“It is so uncorporate and irresponsible to do so without adequate and proper planning to prepare and keep the public informed,” Gerakan Deputy Speaker Syed Abdul Razak Alsagoff said.

He said the two most glaring “shocks” coming from the MRT mess are:

> Why wasn’t there enough public campaign via the media to prepare and keep the public informed on the RM4.30 Park and Ride rules and conditions? and

> Why the inconsistency in the RM4.30 Park and Ride implementation throughout the Sungai Buloh-Kajang (SBK-MRT Line)?

“There is simply no excuse whatsoever for the MRT for failing to make it clear to the commuters on the Park and Ride rules and conditions.

“MRT has only themselves to blame if commuters or users feel ‘cheated’, having to pay the parking hourly rate.

“On the inconsistent implementation of the Park and Ride throughout the SBK-MRT Line, MRT says that not all parking facilities at stations along the line are owned by MRT.

“Now, this an absolutely lame excuse. This problem should have been weeded out or resolved. The so-called external parties must be compelled by contract to adhere to consistency with MRT.

“If they refuse, can’t the government invoke the Compulsory Land Acquisition Act for the benefit of the public?”

Syed Razak, who is Gerakan’s nominee to contest N.37 Bukit Lanjan in the coming 14th General Election (GE14), said: “I wonder whether Rapid Rail has really prepared for the launch of the line.

“If it had, would commuters be complaining now about the confusion?”

Here’s what The Star Online reported and an absolutely relevant posting found on Facebook:

Home > News > Nation
Friday, 21 July 2017 | MYT 9:06 PM

SBK-MRT Line: Some rules to follow to enjoy flat parking rate


PETALING JAYA: Passengers on the Sg Buloh-Kajang (SBK) MRT Line are reminded to use the same Touch ‘n Go card if they want to enjoy the flat parking rate.

Mass Rapid Transit Corp (MRT Corp) strategic communications and stakeholder relations director Datuk Najmuddin Abdullah said the company had received complaints that MRT users were not being charged the RM4.30 per entry parking rate.

He said several guidelines had to be followed in order to only pay the flat rate.

Firstly, MRT users should use the same Touch 'n Go card throughout their journey.

"The same card used to enter the Park and Ride has also to be used at the fare gates of the station before boarding the MRT train because this is the only way that we can differentiate who has parked and ridden on the train, and who has not,” he said in a statement.

He said many of those who were charged the standard hourly parking rate had not followed this step.

He added that MRT users who wanted the flat parking rate had to “tap in” and “tap out” at the same station, which has the Park and Ride facilities.

“We have had instances where a user took the train at a station attached to a Park and Ride, and then returned to the park and ride by bus.

"This will result in the standard hourly rate being charged,” said Najmuddin.

He added that there is a two-hour time limit between exiting the final MRT station and exiting the Park and Ride parking facility.

Furthermore, MRT users who are on a joy ride without getting off at any station than the one they originally embarked from would not enjoy the flat rate.

Najmuddin said that more signs on the guidelines would be put up at the corresponding Park and Ride locations.

He also reminded MRT users that the RM4.30 Park and Ride flat charge only applied to the Sungai Buloh, Phileo Damansara, Maluri, Taman Midah, Taman Suntex, Bandar Tun Hussein Onn, Bukit Dukung and Sungai Jernih stations.

All other parking facilities along the SBK MRT Line were owned and controlled by external parties.

Those with queries can contact MRT Corp via its email address at mrtparkingfeedback@mymrt.com.my or by calling the MRT Corp Parking Operations Unit at 03-2081 5328 or 03-2081 5330.

And this comment was found on Facebook:


21 July at 15:11 ·

Is The New MRT So Great?
​The recent opening of the new MRT system connecting Sg. Buloh to Kajang sounds like a big deal. I heard a talk show on radio about this a couple of days ago and the DJ kept praising this telling how cheap and convenient it is to the general public. I wish to offer a different opinion here.
​I believe this service is helpful only to those who meet the following criteria:
(1) Live within walking distance of a MRT station.
Reason: Driving to the nearest station requires time, gasoline and parking fees.
(2) Work place or other destinations is also within walking distance of a MRT station.
Reason: Getting from MRT station to your destination(s) also requires time and transport.
(3) Travel alone.
Reason: A private car can take 5 passengers at the same cost but MRT charges is per person.

I believe a large majority of the public do not meet these criteria, especially the first two.

​Let me share my situation. I live in Sg. Buloh and work in Subang Jaya. I have the following two options to get to work:
(1) Drive my car
(a) Time: If I leave home at 6:30am, it takes less than 30 minutes. If I leave at 8:30, it takes about 45 min. No toll.
(b) Cost: About RM 12 per day.
(c) Convenient: I can go to the bank or stop for tea on my way home.
(2) Use commuter train
(a) Time: Assuming an average waiting time at SB station and KL Central transit of 15 min each, the whole journey to SJ station takes about 100 min. not including time from home to station and from station to my office.
(b) Cost: If I remember correctly, ticket is priced at RM 3.60 one way. Parking at SB station costs RM5.30 per day which sum up to 12.50 per day. Taxi from SJ station to my office have a standard charge of RM10 one way. That give a total of RM32.50 per day. If I opt to walk, it takes me 15 min walking at a rapid pace and end up in office with my shirt and tie soaked in sweat.
(c) Convenient: I can’t drop by any other place during the journey.
​The choice for me between these two is obvious, and I believe the scenario for MRT is similar. So, is this hundred-billion MRT project so great? Bring convenience to the general public? So cheap? Your say!"



  1. MRT , like LRT .... managed by folks who r not Transport graduates .... hv not had internship with MRT S'pore or Transport of London .
    The big guns in MRT n LRT r all politically aligned and not with head n mind set to serve nation.

  2. every one related to MRT only looking for opportunity to ""suck bloody""


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